Nordic Capital agrees to sell Boost.ai, a leading conversational and voice AI company for regulated industries, to Automation Anywhere
Founded in Norway in 2016, Boost.ai enables enterprises to automate customer and employee interactions across voice, chat and digital channels at scale. From the outset, the company has focused on financial services and other regulated industries, where high interaction volumes, strict data-protection requirements and the need for accurate, auditable responses set a higher bar for conversational AI. Its platform is built to clear that bar, where generative AI handles the breadth of conversations, while controlled, rules-based technology governs the critical flows that touch customer data, so enterprises can automate complex interactions without giving up security, governance or control.
Nordic Capital invested in Boost.ai in 2021 through Nordic Capital Evolution, partnering with the founders and early investors to support the company’s international expansion and continued development. During Nordic Capital’s ownership, Boost.ai has continued to invest in its AI technology and product offering, and has scaled its go-to-market, customer success and strategic partnership capabilities. Over the same period, the company has deepened its position with leading enterprises in regulated industries and expanded beyond the Nordics into the rest of Europe and North America.